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  • AIAG. Statistical Process Control, Reference manual, Second Edition, July 2005.
  • Air Academy Associates. SONY Six Sigma Black Belt Participant Guide and SONY Six Sigma Green Belt Participant Guide.
  • David M. Verduyn is the President of C2C Solutions Inc.; VOC/EQFD Tutorial.
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  • Thomas Pyzdek & Paul Keller. The Six sigma Hand Book-A Complete Guide for Green Belts, Black Belts and Managers at all Levels, Tata McGraw Hill Edition 2010, Third Edition.